T-Mobile, an American wireless network operator, revealed that their systems identified a security breach on the 5th of January. This malicious activity has influenced thirty-seven million accounts. However, the telecommunications company also confirmed that the data that was leaked does not comprise any sensitive details like financial information.
The security professionals at the organization were able to gain control over the situation within 24 hours. The breach exposed customers’ basic information, including name, email ID, contact number, and address. After controlling the situation, the staff at T-Mobile started to inform the affected parties about the breach.
Soon after, T-Mobile saw a decrease of 2% in its shares. Considering the situation, the wireless network operator was relieved that the exposed information did not reveal users’ passwords, PINs, account numbers, or credit card details.
Upon investigation, they found out that the breach first occurred late in November. To this day, the hacker remains unidentified. They did not mention the name of the law enforcement and federal agencies that it notified.
T-Mobile has experienced numerous hacking attempts in recent years. It stated in its report that it did not anticipate the most recent breach to affect its business materially. A senior analyst commented that the hacking attempts and the latest intrusion create doubts about the management of cybersecurity issues.
He also implied that if the company doesn’t strengthen its security team, it may start to lose customers and end up being surveyed by the Federal Communications Commission and other authorities.
In 2021, the wireless network company experienced a breach where the violated data included customers’ driving license information and social security numbers. This breach prompted users to file a lawsuit against the company. To resolve this issue, they had to pay off 350 million dollars to drop the case.
After this case, they claimed that it would invest 150 million dollars to make its security system stronger and foolproof. Similar incidents happened in January 2021, November 2019, and August 2018. Constant hacking incidents threaten the company’s large client base.