Microtime’s DIY Journey Leads to Huntress Partnership

As a Managed Service Provider (MSP), we at Microtime have always prioritized the security of our clients. But as our client base grew, so did the complexity of managing their security needs. We found ourselves grappling with alert fatigue, an overwhelmed security team, and the daunting task of scaling our operations without compromising quality.

Our Initial Approach: Building an In-House Solution

To address these challenges, we initially tried to develop our own Security Information and Event Management (SIEM) solution using the ELK stack. It seemed like a viable option at first — offering us control and customization. However, the deeper we got, the clearer it became that this approach was unsustainable. Managing the system consumed an overwhelming amount of time and resources, leaving little room for anything else.

The Turning Point: Choosing Huntress as a Strategic Partner

That’s when we decided to partner with Huntress Managed SIEM, and the impact was immediate. Threats that might have gone unnoticed were identified and mitigated quickly. The constant flood of false positives — a major source of frustration for our team — was dramatically reduced. Even better, Huntress eliminated our need for additional threat analysts, freeing up resources to focus on other critical aspects of our business.

What Made Huntress Stand Out

Huntress Managed SIEM wasn’t just effective — it was cost-efficient, offering far more value than other solutions we had explored. The team’s expertise and dedication to supporting MSPs like ours were evident from day one. Beyond the technology itself, we were welcomed into the Huntress community — a network of like-minded professionals who’ve become an invaluable part of our journey.

The Results: Scalable Security That Works

Thanks to Huntress, we’ve successfully consolidated our security operations and alleviated the operational strain that had been holding us back. More importantly, we’ve been able to grow sustainably, ensuring the security of our clients without sacrificing profitability.

For us, Huntress isn’t just a vendor — it’s a partner that has transformed how we approach cybersecurity. “The value of the product is the biggest benefit. For a fraction of the cost of other security tools, it tends to perform far better than any other SIEM in my experience,” said Marcel Pawlowski, Microtime’s very own Security Engineer.

If you’re curious about the full case study, read the Success Story here.