Award Winning Managed Service Provider

Microtime is your Andover-based managed IT service provider and cybersecurity partner. We stop threats so you can focus on your mission.

IT services

Providing personalized IT services & custom strategies to some of the best businesses in New England

Started in 2001, Microtime has had one focus since day one – to be the experienced managed service provider of choice for the New England area. As such, it is our goal to provide top-tier, customized managed IT services and support that keeps our partners safe and running well, all at the best value possible.

Headquartered in Andover, Massachusetts, our approach is to offer long-term success to our partners. We want to ensure technology is an enabler of their business, not a detractor. So whether you are in need of help desk support, cybersecurity, or technology strategies or more, let our experienced team be your go-to MSP.

With TechnologyComplete, we help customers use our IT services for success

With TechnologyComplete, we help customers use our IT services for success

Businesses need technology to succeed. Without it, they won’t be able to organize their operations, interact with customers, or market their products. Our TechnologyComplete program ensures you have fast, reliable technology so your staff can focus on delivering quality goods and services. If you are ready to work with a managed service provider who cares about not only your technology, but the future of your business, reach out today.

managed IT services

Managed IT Services

A complete outsourced managed solution enhances efficiency, ensures compliance, offers emergency support, and allows focus on core business functions.

IT management

We implement advanced security protocols and ensure that your systems are in compliance with all industry regulations. This helps to ensure data integrity and privacy, while also aligning with legal obligations.

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Allow users to access and store data, run apps online and collaborate in real-time. These scalable resources offer flexibility and cost-efficiency without the need for physical hardware management.

vCIO Solutions

As your new virtual Chief Information Officer, we can offer strategic planning, budgeting and business reviews to ensure you are prepared for everything – now and into the future. With strategic IT guidance, you get access to high-level expertise without the cost of a full-time executive.

Co-Managed IT

In this hybrid approach, our team collaborates with your internal IT department to enhance technical capabilities, ensure flexibility, and reduce overall IT costs.

Why Choose Microtime as your Managed Service Provider Partner?

With satisfied customers throughout the New England area and beyond, we have quickly become the technology vendor of choice around the metro areas and everywhere in between. As we all know, talk is great. But how is Microtime really different than any other managed service provider out there?

It all goes back to our Mission →

It all goes back to our Mission ⤵

Our Mission

To cultivate and inspire a cybersecurity and IT services that meets the unique needs of every business; providing clients partners* the solutions they need to focus on their priorities and goals.

Our mission is central to who we are & what we do.

Our core values for a successful IT Services Partnership

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Teamwork First

We strive to prioritize collective effort over personal glory. By embodying diversity, collaboration and open communication, it helps drive mutual growth and shared success in achieving common objectives.

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Integrity

By practicing honesty and strong moral principles, we are held accountable, ethical, and transparent. This helps foster trust and respect in work relationships.

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Be Your Best

By encouraging constant self-improvement and unwavering dedication, we want team members to put forth A+ effort, relentlessly pursuing excellence, and transform challenges into opportunities for personal growth.

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Enjoy What You Do

The importance of having passion for your work cannot be stressed enough. It leads to greater productivity, fulfillment, and innovation, transforming routine tasks into joyful pursuits and fostering career satisfaction.

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Compassion

Our team is empathetic & patient when it comes to assisting with tech-related issues. We understand user frustrations, offering guidance, and creating a respectful, supportive experience that goes beyond mere problem-solving.

Trusted & loved by teams just like yours!

Real Reviews from real IT services clients

“Yay. Thanks for the fix! Marc you are rad.”

– Martha W.

“Great help!! Nice person. He made my day!! “

– Sandra L.

“Always so helpful and more than willing to go above and beyond my expectations to make sure the job is finished and to my satisfaction!”

– David G.

“Joe is the most knowledgeable and capable IT engineers. Amazing!”

– Richard S.

“This team is world-class. They have taken our practice to the highest professional level of IT support. This is how IT support should be.”

– Bracken G.

“Awesome to deal with! 10 out of 10! =)”

– Elizabeth M.

Experience You Need

A Managed Service Provider You Can Trust

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Years in Business
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Years of Seasoned Leadership Experience
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Years of Average Staff Tenure
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When You Need More from Your Managed Service Provider

Don’t Settle for Less

If you’re looking for another average MSP, please keep looking. But if you’re looking for a true partner in all thing’s technology to help improve your business operations, let’s talk.